How do I contact LEGO for missing pieces?

Can’t find your building instructions? No problem – simply go to LEGO.com/service, where you can order missing pieces and download free digital instructions. You’ll also find the contact details for your country there in case you’d like to call or email our Customer Service team.

Does LEGO replace missing pieces?

We’re really sorry to hear that something was missing from your new LEGO® set. We do our best to make every set perfect and we take it very seriously when a faulty one sneaks through. Don’t worry though, we can send you the parts you need!

Will LEGO replace broken pieces for free?

LEGO is also good at packaging their sets, so it is rare to find an element that is broken right out of the box. If you do find a broken part LEGO’s customer service is happy to replace it for you free of charge.

Do you get extra pieces in LEGO sets?

LEGO sets usually have a number of extra pieces. In most cases they are small bricks, that are easier to lose like 1×1 plates/tiles/studs, cheese slopes, levers/antennas and flower petals.

Can you create your own LEGO set?

Of course, anyone can make a new LEGO creation out of existing sets, or more commonly, combining the pieces of existing sets. But for anything over about a hundred pieces, you’ll need a plan, both for building the set itself and for acquiring the specific pieces you need.

Why are there always extra LEGO pieces?

The LEGO company pays much attention to quality of its products and the customer experience. Adding the extra pieces of several small types means that the set is still complete if one of those was missing, or if it was crushed as the bag was sealed.

Why are there leftover LEGO pieces?

Do all LEGO pieces say LEGO on them?

There are no LEGO parts with studs that have no logo on them. The hollow versions of studs which are on technic bricks and many other bricks have the Lego logo printed on the insides.

Is there a LEGO building app?

LEGO BrickHeadz Builder AR is an Android-only experience, is free and offers no in-app purchases.

How can I get a missing piece from Lego for free?

But when I went to the Lego website, I found that you simply answer a few questions about the particular missing piece, fill out a form with your home and email address, and they will mail the missing piece to you for FREE! I was very pleasantly surprised at how easy this was (note that it is only free if the piece was missing from a new set).

Do you need a replacement piece for your Lego set?

So, you’re almost done with that big LEGO set you bought. It’s really coming together until you realize that one of the pieces is missing. Not just missing, but was never included in the box. You’re going to need a replacement, and thankfully, LEGO is happy to help. The best part? It will be completely free most of the time.

How do you react when a part is missing from a Lego?

You expect to spend quality time putting the set together either by yourself or with your building-buddies. You may even play some music in the background as you absorb yourself in putting the set together. Discovering that a part is missing can definitely jerk you out of your absorption in building a new LEGO set.

What do I do if my Lego set instruction booklet is missing?

If your set’s instruction booklet is missing or damaged, LEGO does offer services to solve this problem as well. By going to the Building Instructions Customer Service page, you can input your set’s ID number or just find the set by its theme and name, and LEGO will give you a couple of options.